Life at Pihanga Health

Life at Pihanga during COVID 19 Level 2

We are open and still offering all our services except for spirometry.

You can book a face to face appointment with your doctor if you want, but we are encouraging people to choose a phone consultation where this is appropriate.  The cost of a phone consultation is the same as a face to fact appointment.

We continue to send all prescriptions directly to the pharmacy of your choice at no extra charge.  The pharmacy continues to be busy so please allow two working days before collecting your medications unless told to collect them that day by your doctor.  Feel free to call the pharmacy on 07 386 8565 to check if your prescription is ready before you head in to collect it.

If you need to pay a bill you can do this by internet banking or by coming into the surgery to pay by eftpos or cash.

It is a Ministry of Health requirement that we continue to screen you for potential COVID symptoms at the door before allowing you in to the practice.  If you do have potential COVID symptoms please be honest with us.  We will still treat you, we will just do it in a way which is safer for you, other patients and our team.  Thank you for your cooperation

The waiting room is limited to a maximum of six people in it at any one time.  If we are very busy we may ask you to wait in your car for a short period until there is a bit more space.

We continue to undertake intense cleaning protocols in the waiting room, consultation and treatment rooms.  You are encouraged to use the hand sanitizer on offer at the door.

We continue to have contact tracing measures in place for you to use.  This includes our appointment book, a QR code for the NZ COVID Tracer app and a sign in book for those who do not have an appointment.

As always please follow the official advice on the COVID 19 website

COVID 19 Testing

We offer COVID 19 testing every weekday.  When demand for testing is high – this will be offered through a drive in/walk in service.  When demand is lower testing will be through appointments only.

Please check out our Facebook page for day by day testing times and locations or give us a call.